Gallabox helps you manage conversations. Kraya turns them into conversions — with automated follow-ups, smart triggers, and AI that works inside WhatsApp.
Try Kraya Free →Last updated: April 2026 · Pricing and features verified from public sources
DirectFollow sequences via Chrome Extension, multi-step sequences, smart triggers, AI qualification. Built to increase conversion rate and response rate.
Small businesses needing basic WhatsApp inbox, flow builder, and payment collection
The Core Difference
Gallabox forces every message through the API — meaning templates, approvals, and impersonal formatting. Kraya's Chrome Extension lets reps message naturally from WhatsApp Web. Leads reply to people, not bots.
Gallabox: API-only — no personal WhatsApp follow-upsGallabox can automate a single response. Kraya runs multi-step sequences — Day 1, Day 3, Day 7 — that keep going until the lead responds or you decide to stop. The difference between 'we tried once' and 'we converted.'
Gallabox: One-off automated replies — no multi-step sequencesIf a lead goes cold, Kraya auto-escalates. If a lead opens but doesn't reply, Kraya changes the approach. If AI marks a lead as qualified, the rep gets an instant alert. Gallabox's flows are static — set once, run forever.
Gallabox: No conditional triggers reacting to lead actionsGallabox has a rule-based flow builder — you decide the logic. Kraya's AI analyzes conversations and qualifies leads automatically. Your reps spend time on buyers, not tire-kickers, without building a single flow.
Gallabox: Manual flow builder — no AI-driven qualificationFeature-by-Feature
Green = advantage, red = gap, amber = tie or coming soon. We're transparent about where Gallabox is stronger.
| Feature | Kraya AI | Gallabox | Why It Matters |
|---|---|---|---|
| 🎯 Sales Conversion (Kraya's Core) | |||
| DirectFollow (Personal WhatsApp) | ✓ Chrome Extension on WhatsApp Web | ✗ API-only messaging | Follow up from your own number — personal, no template approvals needed |
| Follow-up Sequences | ✓ Multi-step automated sequences | ✗ One-off flows only | Automated Day 1 → Day 3 → Day 7 follow-up chains |
| Smart Triggers | ✓ If/then conditional automation | ✗ Not available | React to lead behavior — opened but didn't reply? Auto-send a nudge |
| AI Lead Qualification | ✓ AI scores and qualifies leads | ✗ Rule-based flow builder | AI prioritizes hot leads vs. tire-kickers |
| CRM Inside WhatsApp Web | ✓ Chrome Extension overlay | ✗ Separate dashboard | Your reps see pipeline, notes, lead source — without leaving WhatsApp |
| Meta Conversions API (CAPI) | ✓ Native, UI-driven | ✗ Not available | Feed conversion data back to Meta for smarter ad spend |
| 📡 Marketing & Automation | |||
| Broadcasting | ✓ With campaign tagging | ✓ Basic broadcasts | Both broadcast — Kraya adds campaign-level analytics |
| No-Code Chatbot / Flow Builder | 🔜 Coming Soon | ✓ Visual flow builder | Gallabox's flow builder is good for basic automation |
| Razorpay Payment Collection | ✗ Not available | ✓ In-chat payments | Gallabox can collect payments inside WhatsApp |
| 💰 Pricing & Integrations | |||
| Growth Plan Pricing | ₹2,999/mo (full features) | ₹2,999/mo (Growth tier) | Same price at Growth — but very different feature sets |
| WhatsApp API Markup | 0% markup | ~20% markup | Gallabox adds markup to every conversation |
| Zoho CRM Sync | ✓ Two-way native | ✓ One-way sync | Kraya syncs both directions automatically |
| Google Sheets Sync | ✓ Native | ✓ Native | Both available |
| GoHighLevel Integration | ✓ Native | ✗ Not available | For teams using GHL for marketing |
Honest Take
Gallabox captures and automates — but it doesn't follow up persistently. Kraya's sequences send Day 1, Day 3, Day 7 follow-ups automatically. Smart triggers react when leads go cold. That's the difference between 'we responded' and 'we converted.'
Gallabox makes your team switch to a separate dashboard. Kraya's Chrome Extension puts lead context, pipeline stage, notes, and quick replies directly inside WhatsApp Web. Reps stay where they work.
Gallabox has rule-based flows — you build them manually. Kraya's AI qualification automatically scores leads so your team knows who to call first. Less guesswork, more conversions.
Gallabox Starter at ₹999/mo is cheaper than Kraya's ₹2,999/mo. If you're just getting started with WhatsApp automation and don't need sales conversion features yet, Gallabox is a sensible entry point.
Gallabox integrates with Razorpay for collecting payments inside WhatsApp. Kraya doesn't have payment integrations yet.
Real Use Cases
These are the workflows where Kraya's sales conversion approach makes the biggest difference.
Meta ads generate inquiry → Kraya captures lead → AI qualifies budget and timeline → Sequence sends Day 1 brochure, Day 3 site visit invite, Day 5 availability reminder → Smart trigger alerts rep when lead engages → Rep closes via WhatsApp conversation.
Lead registers for free webinar → Kraya auto-sends reminder sequence → Post-webinar: AI qualifies interest level → Hot leads get instant rep follow-up via Chrome Extension → Warm leads enter 7-day nurture sequence → Cold leads get re-engagement trigger after 2 weeks.
Import old leads from Google Sheets → Kraya deduplicates and segments → Broadcast seasonal offer → Smart trigger: if opened but didn't reply, send personal follow-up via Chrome Extension → Sequence nurtures interested leads → Rep closes membership.
Patient inquires via WhatsApp widget → Kraya creates lead → AI qualifies urgency → Rep books appointment via Chrome Extension → Sequence sends Day-before reminder + morning-of confirmation → Smart trigger: if no reply to confirmation, auto-call alert to front desk.
Customer requests travel quote → Rep sends quote via Chrome Extension with full context → Sequence: Day 2 "any questions?", Day 4 "limited availability" nudge, Day 7 "alternative package" → Smart trigger: if lead opens Day 4 message, alert rep to call immediately.
Import prospect list → Sequence sends intro message from rep's personal WhatsApp (via DirectFollow) → Day 3: case study → Day 7: "quick 10-min call?" → Smart trigger: if prospect replies at any point, pause sequence and alert rep → AI qualifies the conversation and moves to pipeline.
The Verdict
Your sales process involves human conversations — reps following up, qualifying, negotiating, closing on WhatsApp. Kraya's sequences, triggers, AI qualification, and Chrome Extension CRM are built to make every rep more effective and every lead more likely to convert.
→ Start Free TrialYou need the cheapest possible WhatsApp automation entry point, you want Razorpay payment collection in chat, and your main need is basic automation rather than sales conversion optimization. Gallabox's ₹999/mo Starter is a solid beginning.
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