⏱️
You're Losing Enquiries to Faster Competitors
4–8 hrs
Average response time
Client messages at 9 PM about home interiors. You see it next morning. They've already gotten 2 quotes.
🔧 Built for Service Businesses
Your Clients Contact 3 Providers.
They Hire Whoever Responds First.
When someone needs a service — interior design, event planning, legal advice — they reach out to multiple providers. The one who responds fastest and follows up consistently wins the project. Kraya makes your business that provider — automatically.
<30s
First Response Time
40%
More Conversions
9-Day
Follow-Up Sequence
600+
Businesses Using Kraya
Service businesses face three critical problems that cost them 50% of their potential revenue.
📭
Quote Sent, Then Radio Silence
1–2
Follow-ups after quote
You give a detailed quote. Client says "comparing options." One follow-up. Then nothing. The provider who sent 5 messages with portfolio samples, testimonials, and urgency got the project.
🕳️
Enquiries Scattered, No Follow-Up System
45%
Leads never followed up
Enquiries come from Instagram, Google, JustDial, referrals, website — each in a different place. No pipeline. No ownership. No second chances.
Problem #1: Speed
30 Seconds, Not 30 Hours
It's 9 PM. A couple messages about wedding planning for March. They need a venue, caterer, and decorator. Your team is offline. The first vendor to respond wins. Kraya responds in 30 seconds. Every time.
The Scenario
9:00 PMCouple enquires: "Hi, we're looking for an event planner. March wedding, 200 guests, modern aesthetic."
9:02 PMCompetitor gets the WhatsApp notification → responds immediately with portfolio photos
10:30 AM (next day)You see the enquiry → send generic response
10:31 AMToo late. They've already scheduled a consultation with the first vendor
With Kraya, the couple gets an instant response. Before your team even wakes up, an AI trained on your services has already:
- ✓Qualified the lead in 30 seconds — asks the right questions: venue budget, guest count, date, style preferences
- ✓Trained on your services — upload your portfolio, pricing, FAQs, past projects. AI knows what you offer and who you work best with
- ✓Runs 24/7 — nights, weekends, holidays. Enquiries get qualified while your team sleeps
- ✓Auto-hands off to your team — when the lead replies, your rep sees full context. No re-asking questions
- ✓Smart qualification — filters by service type, budget, timeline. If they're not a fit, AI can disqualify quickly and suggest alternatives
Problem #2: Follow-Ups
One Follow-Up Gets Lost. Nine Closes the Deal.
Client gets your quote for home interiors (₹8L). Says "discussing with spouse." You send one follow-up. Then silence. They go silent for a week. You think they're gone. But no — they're still deciding. They just got distracted. Meanwhile, 3 other providers have messaged them 5 times each with testimonials, before/after photos, and payment plans. Who do you think they call?
Without Kraya
- Send quote → wait for response
- One follow-up after 2 days
- Client doesn't reply → assume lost
- No reminder system
- Lead forgotten after 1 week
With Kraya
- Quote triggers auto-sequence
- 9 messages over 9 days (personal, not templates)
- Portfolio samples, testimonials, urgency signals
- Auto-pause if client replies
- Every lead gets consistent nurturing
Example: Post-Quote Follow-Up Sequence
Day 0
DirectFollow
"Hi Sneha! Sent over the quote for your 3BHK interiors. Let me know if you'd like to tweak anything — materials, timeline, budget."
Sent from your rep's personal WhatsApp
Day 2
DirectFollow
"Sharing a recent project we completed in your area — similar layout, modern design. Thought it'd give you a feel for our work."
Day 4
DirectFollow
"Quick check — any questions about the quote? Happy to do a site visit to discuss specifics."
Day 6
API Template
"Before & after gallery from your neighborhood — see the transformations we've done. [gallery link]"
Multimedia message with client testimonials
Day 9
DirectFollow
"Hi Sneha — our team has availability starting next month. Want me to pencil you in while slots are open?"
Final touchpoint. If no reply → move to "Lost" stage.
The key: these messages come from your rep's own WhatsApp number via DirectFollow (Chrome Extension) — not from a business API number. Leads see a personal message, not a template. Response rates are 3-5x higher.
- ✓DirectFollow sequences — messages sent from your rep's personal WhatsApp. Feels personal. Gets replies.
- ✓Smart Triggers connect everything — quote sent? Sequence starts. Client replies? Sequence pauses. Client goes silent 7 days? Recovery sequence kicks in.
- ✓Multiple sequence types — post-inquiry, post-quote, DNP recovery, seasonal revival, old-lead reactivation. Each customized for your service type.
- ✓Works while your team sleeps — sequences run in the background. Your reps only step in when a lead replies.
Want to see this running for your service business?
We'll show you the exact sequences, triggers, and pipeline — customized for your service type.
Book a Free DemoProblem #3: Lead Management
Leads Come From Everywhere. They Disappear Into Nowhere.
You're running Instagram ads. You have a Google My Business listing. Enquiries come from JustDial, referrals, walk-in consultations. Some get added to a spreadsheet. Some stay in your rep's WhatsApp. Some are just... forgotten. Sound familiar?
No one knows how many service enquiries came in last month. No one knows how many were actually contacted. No one knows which rep is following up with whom.
Where Service Leads Get Lost
Instagram AdsLead fills form → data sits in Meta dashboard → someone checks it 2 days later
Google My BusinessEnquiry submitted → email notification missed → lead never contacted
WhatsAppLead messages directly → goes into rep's personal chat → no CRM record
JustDialEnquiry received → someone replies eventually → no follow-up system
ReferralsFriend sends a contact → rep saves it → forgets in 3 days
With Kraya, every enquiry from every channel lands in one pipeline. Google Ads auto-sync via CAPI. Website forms come through integrations. WhatsApp enquiries are captured instantly. Every lead gets a stage, an owner, and an automatic follow-up sequence.
- ✓Google & Meta Ads → Kraya automatically — enquiries from ad forms sync in real-time. No manual exports. No missed leads.
- ✓Every WhatsApp conversation tracked — whether it's on your business number or your rep's personal phone. It's in the CRM.
- ✓Visual pipeline — see every lead by stage: Enquiry → Qualified → Consultation/Visit → Quote Sent → Negotiation → Project Won/Lost. Drag and drop.
- ✓Rep assignment & accountability — know exactly which rep owns which lead. See response times. Spot bottlenecks.
- ✓Two interfaces — the Chrome Extension overlay on WhatsApp Web for reps, and the full Dashboard for managers. Same data, different views.
- ✓Filter by service type, budget, timeline — want to see all home interiors leads above ₹5L? One filter. Want to send them a promotion? One click.
The Full Picture
Your Service Business’s Sales Machine
Every step is connected. Leads flow through your pipeline automatically — your team only steps in for consultations and closing.
Step 1
Lead Arrives
Google, Meta, WhatsApp
Step 2
AI Qualifies
<30s, 24/7
Step 3
Consultation/Visit
With full context
Step 4
Sequences Nurture
9-day follow-up
Step 5
Project Won
Higher conversion
Smart Triggers automate every transition. No manual work between steps.
Proof It Works
What Service Businesses Actually See
Real Service Business Results
Speed + Sequences = Revenue
4–8 hrs → <30s
Response time
+40%
Quote-to-close rate increase
100%
Lead visibility
+₹2–5L/month
Typical revenue increase
Before Kraya, enquiries went cold overnight. After: AI qualifies instantly, sequences follow up automatically, and every lead is tracked in a pipeline. Your reps go from chasing leads to closing them.
What This Means For Your Business
Say you get 150 enquiries/month.
Right now, you convert ~20%. That's 30 projects.
With faster response + consistent follow-up, service businesses see 30% more conversions.
That's 9 extra projects.
At ₹10K–50K project value = ₹90K–4.5L additional revenue/month.
Right now, you convert ~20%. That's 30 projects.
With faster response + consistent follow-up, service businesses see 30% more conversions.
That's 9 extra projects.
At ₹10K–50K project value = ₹90K–4.5L additional revenue/month.
Kraya costs: ₹3,000/month
One extra project pays for a full year.
Getting Started
We Build It All For You
Live in 48 hours. Zero disruption to your current workflow. Our team handles the entire setup.
AI Bot Trained on Your Services
Upload your portfolio, pricing, FAQ. AI qualifies leads exactly how your best rep would.
Follow-Up Sequences Written & Loaded
Post-inquiry, post-quote, DNP recovery, seasonal revival. All customized for your service.
Pipeline Configured to Your Workflow
Stages match how you actually work: Enquiry → Qualified → Consultation → Quote → Negotiation → Won.
Smart Triggers Connected
Stage changes trigger sequences. Sequences ending trigger stage changes. Fully automated.
Lead Sources Integrated
Meta ads, Google ads, website forms, Google Sheets — all connected. Every enquiry auto-captured.
Team Trained in 30 Minutes
Your reps learn the Chrome Extension. Managers learn the Dashboard. No learning curve.
Common Questions
Frequently Asked Questions
Yes. Kraya integrates with WhatsApp Business API, WhatsApp Personal accounts, and Telegram. We set up the connection for you in 30 minutes.
No. Kraya's AI learns your tone, your service offerings, and your process. Responses feel like they're from your team, not a bot. Clients don't know it's AI.
Kraya is built for you. Solo operators see the biggest gain because Kraya responds and qualifies while you're unavailable, then hands you only the serious leads.
48 hours. Our team sets up your sequences, integrates your CRM, configures your AI, and trains you. Everything live and ready to go.
Kraya handles it. Your AI learns to route enquiries by service type, offer the right follow-up, and track each separately in your pipeline.
Kraya responds to enquiries on WhatsApp and Telegram. Most service businesses get 70% of enquiries via these channels. For directory integrations, we have manual workflows.
₹3,000/month. This includes AI responses, automated follow-up sequences, CRM pipeline, and support. No setup fees. First month free trial.
Yes. Book a 15-minute call. We'll show you Kraya with a sample from your service area, run through the setup process, and answer all your questions.
Stop Losing Projects to Faster Competitors
See how Kraya works for your service business — your enquiries, your pipeline, your team. 15-minute demo. No commitment.
Book a Free Demo →